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Privacy Policy

Privacy Policy

This privacy policy sets out how Crombie Wilkinson Solicitors uses and protects any information that you give Crombie Wilkinson when you use this website.

Crombie Wilkinson Solicitors is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Crombie Wilkinson Solicitors may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 March 2009.

We may collect certain information about you in the course of your use of this website that we provide to you. We take privacy and security of your information seriously and will only use such personal information as set out in this privacy policy. By using the Crombie Wilkinson Solicitors website and submitting your information to us you agree to us using your personal information in accordance with this policy.

What information will we collect about you?
When you visit, register or order products or services on www.crombiewilkinson.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Cookies
Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You may set up your computer to reject cookies, although, in that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know.

Use of your information
Your information will enable us to provide you with access to all parts of our site and to supply the services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you and we may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.

Disclosure of your information
The information you provide to us will be held on our computers in York and may be accessed by or given to our staff and third parties including companies connected to Crombie Wilkinson Solicitors who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.
 
Where you have consented when providing us with your details, we may also allow carefully selected third parties to contact you occasionally about products and services which may be of interest to you. They may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know.
 
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
 
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
 
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Security and data retention
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee of £10 to meet our costs in providing you with details of the information we hold about you will be payable. If you would like a copy of the information held on you please write to Tom Muir, Crombie Wilkinson Solicitors, 19 Clifford Street York YO1 9RJ. or email to t.muir@crombiewilkinson.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Changes to our privacy policy
Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.
 
Contact
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Tom Muir, Crombie Wilkinson Solcitors, 19 Clifford Street, York, YO1 9RJ  or by telephone on 01904 624185 or by email at t.muir@crombiewilkinson.co.uk

Version 1.2 01.03.2009

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