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Client Testimonials

Client Testimonials

We pride ourselves on the high quality customer service we give all our clients. At all times, our staff listen to our clients' needs and provide them with all the help and advice they need. We act responsively, communicating at all times with our clients on their matter, both in a professional and friendly manner.
Please read below some of the client feedback we have received about the legal work we do.

"We have used Crombie Wilkinson for several services and have always been very satisfied."

"I have used you since I first needed a solicitor. Many thanks to you all."

"If it's not broken, then don't try to fix it!"

"Service does not need to improve. I thought that the staff who dealt with me were brilliant, James Kilkenny and the reception staff."

"Very happy with the service received and would be happy to recommend Crombie Wilkinson."

"Everything was great. Really pleased with level of service."

"All staff very helpful and polite."

"Level of your service from all staff was excellent."

"Very efficient, staff polite & friendly. You feel valued."

"We currently line in Germany therefore there could have been communication issues. This wasn't a problem. Rebecca was able to keep us fully informed in a timely manner."

"My solicitor was very friendly and helpful and staff are very pleasant."

"The best service I have received from any firm of solicitors I have used in the past."

"Service was efficient, staff friendly and helpful."

"Particularly grateful that your staff could see me either in York or Malton - this was much more convenient for me."

"We consider your office and service to be first class."

"We received very good and prompt service".

"Polite & helpful, caring & explanatory."

"Friendly and explained legal aspects very well. Fair with fees."

"Informative and efficient service."

"Very friendly & efficient."

"Plain English was used to explain all aspects and yet remained professional and helpful."

"Clear, concise and accurate advice."

"Everyone was very helpful."

"Quick and efficient service and felt we were given very good advice."

"Friendly solicitor. I felt at ease at all times. The lady was efficient and very helpful, a good listener. Couldn't have wished for better service, thank you."

"I think everything was well organised."

"Good overall service. Very friendly and knowledgeable staff."

"I was treated promptly and I thought the amount reasonable for a Will."

"Mr Norgate was willing to clarify and discuss my concerns at short notice."

"Paul Barker worked very hard and beyond expectations to get us our result. It was all thanks to him in Court that things were sorted satisfactorily."

"Helpfulness, friendliness, knowledgeable, expertise and reasonable fees/costs."

"All in all a really good, friendly service."

"Fully satisfied with service, including especially reception/telephone staff, solicitor handling my case and her secretary."

"I know whoever I recommended to your company would receive the excellent service I always enjoy."

"Perfectly happy with all aspects of service."

"Anthony has dealt with my conveyancing a few times now and he is excellent. I was happy with the service from start to finish - one thing that was excellent was that when I phoned for quick updates Anthony always took the call."

"I was delighted with the services of John Greaves some years ago and very pleased that his former practice were able to put me in touch with him again."

"This is not the first time I have used your firm and have always found everyone friendly, helpful and efficient."

"Just a thank you for chasing me for a response when I'd become distracted with other things."

"Excellent, friendly service." 

"I liked Sharon's friendly approach. I felt comfortable and well-advised at all times. The receptionist also was helpful."

"We always felt you were 'on our side' through all negotiations which is all the client wants."

"You were very helpful to me and my late husband, I have always been with Crombie Wilkinson in the past, very pleasing."

"I have been fully satisfied with the way legal advice has been given, both recently and in the past."

"I like the way you kept us informed every step of the way - I did not have to chase you for info."

"We changed to Crombie Wilkinson following a poor service from our previous solicitors. The service we received from yourselves was outstanding. James Kilkenny was extremely helpful and assisted with the completion of our house move fantastically and with a fairly short timescale as we had been let down by a previous solicitors service."

"The service was excellent throughout. Just to say the service from Sharon Richardson was excellent. Many thanks for what was a difficult process."  

"Very impressed with all information provided, even received information not expected. I have to admit I don't think there would be any need to improve. I was so impressed with the level of service/info provided by James Kilkenny." 

 

 

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